At Martialartsdepot.org, we value our customers and respect your privacy. We gather information about you in our website in an effort to improve your shopping experience and to communicate with you about our products, services, and promotions. We do not sell or rent your personal information to third parties.
This policy describes the personal information we collect about you, why we collect it, and how we use it. If we change the policy in a material way, we will provide appropriate notice to you.
Martialartsdepot.org wants you to be satisfied with your order. Yet due to hygiene reason, we do not allow returns or exchanges.(all hair stuff) Each order is carefully checked for damages before delivery.
In case of receiving damaged shipment or the shipment is lost, email or call us within 3 business days upon USPS,UPS, or FedEx delivery confirmation date. We will review the case first then we will issue a RMA Number for the further procedure.
Exchange is limited only for the identical items. Color change or style change is not allowed.
Unauthorized returns or exchanges will incur a 50% unauthorized return fee.
We do not issue credit card refunds. Store credits will be issued. It will be valid for purchase any of the items in our collection.